Case Studies

Real results for real teams

Four published engagements — detailed metrics, actual before/after numbers, and client quotes. No estimates, no projections.

4
Published case studies
30+
Total engagements completed
6
Countries across Europe
100%
Client retention rate
ASD Systems
🏭 Vending Automation & Enterprise Software · Poland
⏱ Multi-month engagement
QA Process Optimization Test Automation Kickstart QA Strategy QA Expert-as-a-Service
🌍 27 countries geographic reach
👥 ~1 million users served
📦 ~40 million downloads annually
🏢 Enterprise industrial software

The challenge

ASD Systems — an enterprise software company serving 1 million users across 27 countries — had no structured QA process. Releases were unpredictable, developers bore the burden of manual testing, and communication between developers and testers was poor. In parallel, their talent acquisition in Bielsko-Biała was limited: they couldn't find senior engineers with the right technical and cultural fit for hybrid working.


  • No repeatable test cycles or formal QA environments
  • Unpredictable releases — developers stuck doing manual testing
  • Poor developer-tester communication leading to missed bugs
  • Limited senior engineering talent pool in their region
  • Roles required hybrid availability (3 days in-office)

What QualityArk did

  1. Defined new QA workflows based on ISTQB best practices, tailored to the team's size and release cadence
  2. Established daily stand-ups for developer-tester synchronisation
  3. Created formal test environments and delegated deployment rights to QA
  4. Developed test case documentation, acceptance test specs, and API specification docs
  5. Built no-code tools and console utilities to automate routine QA tasks
  6. Implemented a simple reporting system with stakeholder email summaries
  7. Expanded developer recruitment beyond the immediate region, screened for culture fit and hybrid-work capability, and provided interview coaching
270%
More bugs reported after QA implementation
99%
Faster deployment
24 h → 15 min
266
Test cases documented and reusable
100%
Critical bugs resolved; 97% urgent
9
Error analysis metrics implemented

Process improvements — before vs. after

Process area Before After Time saved
Smoke testing cycle 1 – 1.5 hours 6 min 42 sec −91%
Manual testing import 2 – 3 hours 17 – 20 min −92%
Import file preparation 1 – 1.5 hours 2 – 3 min −98%
Report generation 1 – 2 hours 5 min −96%
"I evaluate our cooperation very positively and am glad that we have achieved such great results. The strongest aspects of QualityArk in this collaboration were technical expertise, flexibility, and communication; a partnership-driven approach; knowledge sharing around best practices; cost transparency; the ability to adapt to our needs; and rapid iteration of both the recruitment and QA processes."
Konrad Bisaga
Konrad Bisaga · R&D Manager, ASD Systems
Personit
🧩 No-code / Low-code SaaS Platform · Poland
⏱ 2-month engagement
Manual Testing Mobile Testing Security Testing Test Case Design

The challenge

Personit was preparing their new no-code/low-code SaaS application for its first production release. With a strict two-month deadline, the team needed smart test prioritisation — not exhaustive coverage that would overrun the schedule. Critical security risks (including admin-level access vulnerabilities), functionality gaps in key workflows, and the need for multi-device mobile coverage added further pressure.


  • Hard deadline — no room for an exhaustive but slow approach
  • Critical security risks, including role-based access control gaps
  • Functionality gaps across key user workflows
  • Mobile device coverage required for seamless UX across iOS & Android
  • No existing test documentation or regression structure

4-phase approach

  1. Static analysis — structured review of product documentation and application architecture to identify risk areas early without time waste
  2. Exploratory testing — direct hands-on testing to uncover critical issues; findings documented as reusable test checklists for future regression cycles
  3. Transparent reporting — all bugs documented and shared via Notion for real-time collaboration between QualityArk and Personit's dev team
  4. Regression testing — full regression run after initial fixes to verify corrections and confirm production readiness before go-live
100+
Bugs identified across functionality, usability & mobile
0
Security vulnerabilities reaching production (RBAC risks caught pre-launch)
Reusable regression checklist delivered for future dev cycles
2 mo
Full QA coverage delivered within tight deadline
"Collaborating with QualityArk has been an outstanding experience. Their team consistently provides top-notch manual testing, meticulously designed test cases, and invaluable consulting for our applications. Their comprehensive services and exceptional testing have greatly improved our product quality — all within our agreed budget."
Paweł Płowiec
Paweł Płowiec · CEO, Personit
DPD
🚚 Courier & Logistics · Europe (50+ countries)
⏱ 9-month cyclic engagement
Performance Testing Load & Stress Testing Bottleneck Analysis Enterprise QA
📦 4+ million parcels delivered daily
👷 60,000+ logistics professionals
🌍 50+ countries of operation
🔁 9 months of cyclic testing

The challenge

DPD was rolling out a new package and delivery management platform — built to handle real-time tracking, route optimisation, and transaction processing at massive scale. The platform had to withstand millions of concurrent daily transactions. Early load tests revealed alarming instability: key services were failing up to 8× under stress, with no visibility into the underlying bottlenecks. Additionally, an agile delivery cadence meant performance regressions could be silently introduced with each update.


  • Platform needed to handle millions of concurrent daily transactions
  • Key services failing up to 8× under stress conditions
  • No visibility into weak points — memory leaks, DB load spikes undetected
  • Agile updates introducing performance drift between cycles
  • Zero tolerance for production downtime at this transaction volume

What QualityArk did

  1. Designed 55 real-world load scenarios simulating courier activity, parcel tracking, and high-volume delivery events
  2. Identified and documented 18 critical bottlenecks — including memory leaks and database load spikes — with root-cause analysis
  3. Partnered directly with DPD's development teams to address each bottleneck at source, not just symptom-level
  4. Ran cyclic testing over 9 months — regular load cycles after each agile sprint to catch regressions before they reached production
  5. Delivered consistent reporting to stakeholders on platform stability trends across the entire engagement
55
Real-world load scenarios created
18
Critical bottlenecks identified & resolved
9 mo
Cyclic testing across agile sprints
0
Critical failures at pilot or production deployment
Platform fully production-ready at launch

🔒 Due to the enterprise nature of this engagement, DPD has not provided a public testimonial. The quantitative results above are drawn from our internal project records.

oyou.me
🤝 Social Networking App (iOS, Android, Web) · Poland
⏱ 3-month initial · 9 months total
QA Strategy Cross-device Testing Usability Testing Regression Testing
📱 iOS, Android & Web (3 platforms)
🌐 Chrome, Safari, Firefox cross-browser
📋 Zero QA structure at project start
🔄 Frequent release cadence

The challenge

oyou.me — a social platform focused on spontaneous meetups and shared interests — had no formal QA structure when they engaged QualityArk. There were no regression test cases, no test documentation, and usability bugs were reaching real users. With active development across iOS, Android, and web simultaneously, every release carried risk. Cross-device compatibility issues and browser inconsistencies (Chrome, Safari, Firefox) were going undetected before launch.


  • No formal QA process, regression testing, or test documentation
  • Usability bugs impacting live user experience
  • Cross-device compatibility: iOS, Android, multiple screen sizes
  • Browser rendering inconsistencies going undetected pre-release
  • Frequent updates with no structured regression safety net

What QualityArk did

  1. Cross-device test planning — mapped coverage across key iOS & Android models, screen sizes, and OS versions to ensure no device gaps
  2. Cross-browser testing — comprehensive testing across Chrome, Safari, and Firefox; focused on rendering consistency and feature parity
  3. QA foundation building — created 88 reusable test cases, established a lightweight regression cycle, and set up a shared issue-tracking workspace
  4. UX review & recommendations — identified and proposed 13 user experience enhancements that were implemented by the dev team
  5. Dedicated QA supervision — regular syncs, fast issue triage with developers, and transparent progress updates throughout the 9-month engagement
58
Bugs identified & resolved (9 critical)
88
Reusable test cases created for ongoing regression
13
UX enhancements proposed & implemented
9 mo
Ongoing QA supervision across all 3 platforms
"QualityArk has been exceptional in testing our application. Their comprehensive services — including strategy planning, functional, and usability testing — have greatly improved our product quality. The team's attention to detail and structured approach gave us the QA foundation we were missing."
Michał Jeska
Michał Jeska · CEO, oyou.me

Want results like these?

Book a free 30-minute call. We'll walk through your current QA situation and tell you exactly what the right next step looks like for your team.

Book your free strategy call → See all services